Vicarious Trauma and Staff Support: The UC San Francisco Trauma Recovery Center Model

Description: Chapter about how organisations can foster a culture of self-care and compassion. While highlighting the importance of individual self-care, equal emphasis is placed on the role of organisational practices in supporting staff to do so. Supporting staff in this way is viewed as a component of providing high quality services to client, rather than a competing demand.

  Link to resource


What's the evidence base for this resource: The chapter is an excerpt from the book TheUC San Francisco Trauma Recovery Center Model: Removing Barriers to Care and Transforming Services for Survivors of Violent Crime. Edited by Stacey Wiggall, LCSW & Alicia Boccellari, Ph.D. Produced in collaboration with Allen/Loeb Associates (Version 1: March15, 2017)


Potential uses and limitation: Is aimed at Trauma recovery/crisis response services. However the suggestions about organisational practices to support staff self-care are relevant to a range of service types.

 

Where it comes from:  The UC San Francisco Trauma Recovery Center.


Creating a Trauma-Informed and Disability Inclusive Workplace

Description: This set of Supervisory Guides provides advice on creating trauma informed workplaces that are disability inclusive for both staff and clients.

The four themes covered are:

Part 1: Hiring
Part 2: Onboarding New Staff
Part 3: Supervision
Part 4: Supporting Staff with Boundaries and Safety

 Downloadable from the Boston Area Rape Crisis Center website.


What's the evidence base for this resource: These are practice based resources, developed from the experiences of partner organisations.

 

Potential uses and limitation: They are best used along with in-person, interactive training to allow executive leadership, human resources, and supervisors the opportunity to practice skills and discuss challenges and ideas with each other. Particularly helpful to support supervisors prepare for conversations about both accessibility and vicarious trauma with new staff members.

 

Where it comes from: US based coalition MASS (Movement for Access, Safety & Survivors),