Description: Presentation of a PhD study (slides and notes in pdf format) into the relationships between Job Demands (e.g. workload), Job Satisfaction, Job Control, Organisational and External Support (e.g. effective supervision, family networks), and Burnout.
The research was via a survey with 167 Forensic Interviewers whose role is to interview children that have made disclosures of abuse.
See p39 of the document for the summary.
Key points:
Burnout and Job-Satisfaction can co-exist, however higher levels of Job Satisfaction predict lower Burnout.
The higher level of Job Control, the higher the level of Job Satisfaction.
The more support (both external and organisational), the less Burnout is reported.
What's the evidence base for this resource: The study was accepted for a PhD dissertation through West Chester University, Graduate Social Work Dept.
Potential uses and limitation: Specific focus on forensic interviewers in North Eastern States of USA. While the findings are useful, the study is not intended to prescribe detailed interventions that can be implemented.
Where it comes from: PhD Candidate, Christina M. Chiarelli-Helminiak. West Chester University, Graduate Social Work Dept.
Description
Written for women working in anti-violence fields (e.g. domestic violence, child abuse, sexual assault). Uses a strong gender lens and the specific challenges for women workers in these fields.
What's the evidence base for this resource
Based on the author's 8 months of consultations with expert workers in the sector, the Canadian National Advisory Committee on Family Violence. The author was contracted by the Centre for Research on Violence Against Women and Children in London, Ontario, The University of Western Ontario, to produce this report for the Family Violence Prevention Unit, Health Canada.
Potential uses and limitations
The resource is intended for women workers in anti-violence work. Some of the content is also quite specific to the Canadian context. Also note that the publication date is 2001.
Covers topics ranging from individual self-care practices, to organisational strategies. The uniquely feminist perspective, with an emphasis on gender and social justice, sets this apart from many other trauma related resources. The section on organisational strategies includes sections on:
Feminist Philosophy
Social Justice
Organizational Structure
Staffing
Human Resources Policies and Practices
Training
Administrative and Support Staff
Hiring
Orientation and Training
Personal Relationships of Staff
Supervision
Retreats and Celebrations
Exiting Gracefully
Where it comes from
Published by National Clearinghouse on Family Violence, Canada. Some of the content does apply specifically to the Canadian context.
Description: Description of the Proactive Wellbeing Supervision (PWS) offered to School Principals and Acting Principals as part of the Principal Health and Wellbeing Strategy.
What's the evidence base for this resource: This provides information on the service only.
Potential uses and limitations Example of a policy document and description of a supervision program model. It is not a clinical framework.
Where it comes from Victorian Department of Education and Training.
Description: This series of video presentations critiques the notions of 'burnout' and 'vicarious trauma'. Instead, Dr Reynolds suggests 'spiritual pain' as a more accurate term to describe what happens when workers are faced with the effects that oppression has on the lives of clients. She argues that the key question for workers and organisations is not 'how is your mental health?', but rather 'how are we treating each other?'
Dr Reynolds has also written about her approach to 'centring ethics' in supervision to explore the harms experienced by workers in this article which she has made freely available through her website.
Dr Vikki Reynolds is an activist/therapist who works to bridge the worlds of social justice activism with community work & therapy.
What's the evidence base for this resource: Dr Reynold's
experience includes supervision and therapy with refugees and survivors
of torture, sexualized violence counsellors, mental health and substance
misuse counsellors, housing and shelter workers, activists and working
alongside gender and sexually diverse communities.
Potential uses and limitation: Provides a perspective on "vicarious trauma" that challenges clinical, symptom focused frameworks. Useful for workplaces that place ethical considerations at the centre of their work, to think about how teams and organisations can develop effective practices of collective care and accountability.
Where it comes from: Dr Vikki Reynolds' professional development presentation for the BC Settlement and Language Service Providers' Provincial Meeting hosted by AMSSA, 2017.